Since our services are digital, there are no physical products involved, so the traditional shipping and exchange policies don’t apply. However, here’s our policy for online consultations and services:

1. Service Delivery:

• All fitness consultations, training programs, and nutrition plans are delivered digitally via email, cloud storage, google sheets or fitness app.

• Initial consultations are conducted via video call or phone, at a time mutually agreed upon with the client.

2. Cancellations and Rescheduling:

• Consultations: Clients may cancel or reschedule a consultation up to 24 hours before the scheduled time. Cancellations made within 24 hours will not be refunded or rescheduled.

• Training Plans: If a client wishes to make changes to a fitness or nutrition plan after delivery, they can request modifications within 7 days. Changes will be made at no additional charge if the client is within the initial consultation agreement.

3. Refunds:

• Due to the nature of digital services, refunds are not offered for consultations or programs once services have been delivered.

• If a client is dissatisfied within the first 7 days of a subscription or service, they may contact us to discuss adjustments or a potential credit toward future services.

4. No Physical Products:

• As our services are entirely digital, we do not engage in shipping of physical products, and there are no exchanges or returns applicable.

This policy is designed to ensure both flexibility and fairness in providing high-quality online fitness consultations.